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Donna Jones has a diverse background in business intelligence analysis and financial systems reporting. Donna began their career as a Financial Analyst-Corporate Reporting at American Italian Pasta Company in 1998, where they managed trade marketing database interfaces and conducted P&L analysis. Donna then transitioned to HNTB in 2005 as a Budgeting Analyst, overseeing all aspects of the company's fiscal budget and managing the Hyperion database outline. In 2007, Donna joined PRA International as a Project Analyst II, responsible for monitoring cash flow and managing study budgets. Donna later joined American Italian Pasta Company in 2008 as a Financial Systems Reporting Analyst, where they maintained the Hyperion financial database outline and played a key role in a systems upgrade project. Donna's most recent role is at Waddell & Reed, where they worked as a Business Intelligence Analyst from 2014 to 2021. In this role, they served as a Tableau developer and Subject Matter Expert, designing and developing interactive dashboards and ensuring accurate and analyzable data sources. Currently, Donna is a Business Intelligence Analyst at Security Benefit, where they support the complete BI solution life-cycle and creates optimized data models for BI analytic tools.

Donna Jones has an educational background in Business Administration. Donna obtained a Bachelor of Science degree in Business Administration from William Jewell College between 1993 and 1995. Later, they pursued a Master of Business Administration (MBA) degree in Business Administration from Mid America Nazarene University, which they completed between 1998 and 2000.

Additionally, Donna has a certification titled "Preventing Workplace Harassment" from Emtrain, although the specific month and year of obtaining the certification are not provided.