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Jacob E. Ako has extensive experience in customer service and technical support, currently serving as a Front Desk Administrator Cum Security personnel at Securitas UAE since February 2018. Prior to this role, Jacob worked as an Information Technology Technical Support specialist at Farnek Services LLC, addressing both hardware and software issues. Jacob's career began with a focus on sales, starting as a Retail Sales Assistant at Mega Electronics And Mobiles and later as a Sales Promoter for CAMTEL, where responsibilities included demonstrating products and building customer relationships. Jacob E. Ako holds a Bachelor's degree in Accountancy and Marketing from the University of Buea, earned between 2010 and 2012.