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Francesca Cabrelli is an experienced travel industry professional with a diverse background in customer service and travel booking. Currently serving as an Administrative Specialist at Secret Escapes since December 2021, Francesca has previously held roles such as Personal Travel Expert at Holidaysplease.co.uk, Senior Consultant at Reed & Mackay, and Business Development Executive at Protravel. Early career positions include Account Manager at Flight Centre, Telesales for a tour operator at Whitehall Leisure, Senior Sales Consultant at Utopia Travel, and Sales Consultant at Thomas Cook. Francesca's expertise lies in creating luxury itineraries and converting leads into bookings, demonstrating a strong commitment to providing personalized service throughout the customer journey. Francesca's educational background includes attendance at St Angela's convent school from 1986 to 1991.