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Jesper Andersen is an experienced professional in customer success, having taken on significant roles across various organizations. Currently serving as the Global Head of Customer Success and Director at Secomea, Jesper is responsible for building global customer success and training teams. Previous experience includes leadership positions at Keepit, where Jesper built the global customer success department, and Loomis, where Jesper managed customer service and success during a company transformation. Jesperā€™s background also includes coaching roles in mental health and change management at the POC Philippine Childrenā€™s Home, as well as a solid foundation in sales management and strategy from previous positions at DLG-koncernen and other organizations. Educated with a Bachelor's degree in International Sales and Marketing and various certifications in coaching and economic management, Jesper brings a wealth of expertise in driving customer satisfaction, operational efficiency, and team development.