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Anthony Szeman has extensive experience in call center and member service management, currently serving as the Member Service Manager at Seaport Federal Credit Union since October 2020. Previously, Anthony held roles at CLEAResult, starting as Contact Center Supervisor and advancing to Contact Center Manager, where impactful leadership was provided to enhance customer satisfaction and optimize training programs. Anthony's earlier experience includes managing the call center at Princeton Air Conditioning, Inc. and Financial Resources FCU, where strategic initiatives led to increased profitability and improved team performance. Educated in Computer Programming at The Cittone Institute, Anthony combines technical knowledge with strong leadership skills to drive operational excellence.