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Jay Donovan has a diverse work experience spanning over 20 years. Jay began their career at Milliken & Company as a Business Planning Leader, where they worked for five years. Jay then joined Sealed Air Corporation in 2006 and held various roles within the company. Jay served as a Global Logistics Network Planning Analyst before transitioning to become a Senior Inventory Programs Analyst. In 2012, Jay took on the role of Customer Service Ebusiness Manager for North America and Latin America. Jay eventually became the Global Customer Service Digital Support Director, responsible for overseeing customer service digital support, global integration of customer processes, and leading an international team of Digital Support Analysts. Jay also played a key role in digital transformation and worked closely with cross-functional teams to meet customer and market expectations. Jay has extensive experience in project management, agile methodologies, and proficiency in SAP ECC. Jay has also demonstrated their expertise in training and supporting eCommerce products for internal and external users.

Jay Donovan has a strong educational background in logistics, materials, and supply chain management. Jay obtained their Master of Business Administration (MBA) degree from the University of Tennessee from 1999 to 2001. Prior to that, they completed their Bachelor of Arts (BA) degree in Communication and Media Studies at the University of South Carolina from 1992 to 1996.

In addition to their formal education, Jay Donovan has also obtained several certifications. Jay has completed the "Inclusive Leadership" certification from LinkedIn in January 2023 and the "Confronting Bias: Thriving Across Our Differences" certification from LinkedIn in May 2021. Jay Donovan also holds the APICS - CPIM certification, although the institution and exact completion date for this certification are not specified.