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Eric Myers possesses extensive experience in technical support and consulting, currently serving as the Technical Support Manager Tier 1 at Seagull Scientific since September 2016, overseeing first-level technicians for BarTender label software. In addition, Eric has been self-employed since 2003, providing freelance software and hardware troubleshooting services. Previous roles include Courier Driver at Federal Express, where Eric developed strong customer service and adaptability skills, and Software Test Manager at Microsoft Corporation. Eric's background also includes 21 years of active duty in the US Air Force as a Wideband Communications Supervisor, where responsibilities included system installation, troubleshooting, and team management for worldwide deployments.