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Yevgen Shamro is a seasoned IT professional with extensive experience in technical support and project management. Currently serving as a Senior Technical Support Specialist at Portside since May 2022, Yevgen manages customer inquiries and product issues. Previous experience includes a role as Technical Project Manager at Фора and various positions at TEMABIT Software Development, where responsibilities included leading multiple support teams and providing user support. Earlier positions include System Administrator at Abris and G.O.L.D. Administrator at Fozzy Group. Yevgen holds a Bachelor's degree in International Relations and Foreign Policy from Kyiv Slavonic University and has completed certifications in ITIL and Cisco Networking.