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Kevin Potts is a seasoned professional with extensive experience in customer experience, consulting services, and sales engineering. Currently serving as VP of Customer Experience at SDxCentral, Kevin previously held leadership roles at Elastic, where responsibilities included consulting services strategy and sales collateral development, and Logz.io as VP of Sales Engineering, focusing on training and enablement. Kevin's career includes significant positions at INNOVA SOLUTIONS USA, Kovarus, CA Technologies, and 4Base Technology, where Kevin contributed to transforming organizations from product-focused to services-oriented providers and drove substantial revenue growth. Kevin's early career involved roles in technical alliances and consulting management, where a strong foundation in technology and solutions was developed.