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Douglas Cisko is an experienced IT professional specializing in systems administration and Citrix solutions. Currently serving as Systems Administration Manager at SDI Presence since August 2016, Douglas functions as a Citrix Subject Matter Expert (SME) overseeing multiple highly available farms using XenApp, XenDesktop, PVS, and Netscaler. Prior experience includes roles as Senior Consultant at Peters & Associates, where Douglas focused on implementing and supporting complex Microsoft environments and virtualization infrastructures, as well as positions at US Tech Source Inc. and other firms, emphasizing Citrix architecture and support. Douglas has a robust educational background, including certifications in Citrix technologies and a vocational degree in MCSE.