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Zachariah Shaffer has extensive experience in the IT field, currently serving as the IT Department Manager at SDC Nutrition Inc. since February 2017, where responsibilities include overseeing IT operations. Prior experience includes a role as a System Support Technician and a Junior Developer at LANtek, where Zachariah developed SQL queries, created reports, and implemented new functionalities in C#, specifically for RESTful APIs and nopCommerce. Earlier experience includes serving as a Systems Analyst at LANtek, resolving incidents, monitoring customer networks, and averaging over 30 ticket resolutions daily. Zachariah began the professional journey as a Computer Specialist at Pennsylvania State University-Penn State Beaver, maintaining campus technology and managing equipment inventory. Zachariah holds a Bachelor of Science degree in Information Science and Technology from Penn State Beaver.