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Paul MacSkimming is an experienced professional in IT service delivery and quality assurance, currently serving as Customer Care Tier 3 Problem Manager at SD Worx UK since June 2016. Prior roles at SD Worx UK include Senior IT-Service Delivery & Payroll Operations Manager, Implementation Team Manager, and QA Test Manager. Earlier experience includes positions at Ceridian as QA Test Manager and at Hewitt Associates as Test Coordinator. Paul started a career at SunGard as Test Manager and served as Test Analyst at Sun Life Financial. Education was completed at Marr College from 1988 to 1994.