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Donald Marshall is a seasoned Business Analyst at SD Worx UK & Ireland since August 2009. Prior to this role, Donald worked at Dell as a Cell Tech Lead and Business Support Technician from August 2005 to June 2009. Before Dell, Donald was a TDMS Advisor at T-Mobile UK from June 2004 to August 2005. Donald holds a Bachelor of Science in Computer Networking from the University of the West of Scotland and an HND in Computer Support from Reid Kerr. Throughout their career, Donald has demonstrated expertise in providing technical support, troubleshooting, and training in various IT-related roles.