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Audrea Serven has extensive work experience in the field of training and learning solutions. Audrea started their career in 2003 at Indymac Bank where they worked as a Senior Trainer for five years. In 2008, they joined Waddell & Reed as a Training Specialist. From 2009 to 2011, they worked as an Application Specialist / Trainer at ActiveDocs.

In 2011, Audrea joined ScriptPro and held multiple roles including Training Assurance Manager from 2011 to 2013, Technical Training Manager from 2013 to 2016, and finally Director of Learning Solutions from 2016 to the present. Audrea'sresponsibilities at ScriptPro involved managing training programs and ensuring quality assurance in training delivery.

Audrea Serven has a Bachelor's degree from the University of Missouri-Columbia, with an emphasis in Business, Marketing, and Communications. Audrea obtained additional certifications in SharePoint 2016 Server and SharePoint Online: End User, Power User, and Site Owner from Centriq Training in October 2018. Audrea also has a certification in Instructional Techniques for New Instructors, but the dates of obtaining this certification are unknown.