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Chris McGuire is a Senior Data & Reporting Analyst at ScottishPower, with a professional background that includes roles such as CX Insight Lead and Continuous Improvement Specialist at Capita Customer Management. Previous experience includes serving as a Senior Data Analyst at Streetwise Services Ltd and an Insight Analyst at Capita. Chris has a strong track record in building and designing operational reports and dashboards, analyzing large datasets, and identifying improvement opportunities, with a focus on presenting recommendations to stakeholders. Chris holds a degree from The Open University and a Professional Diploma in Customer Experience from The CX Academy.