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Susannah has been working in various roles related to childcare and training since 1994. Susannah started as a Deputy Manager at Scottish Power Retail before becoming a Project Coordinator at INTEC Business Solutions. In 2007, Susannah transitioned to self-employment as a Registered Childminder and has been actively involved in the industry, serving as a SCMA Trainer and on the Board of Directors for SCMA. Currently, Susannah is working as a Professional Training Manager at the Scottish Childminding Association. Susannah received their education at Notre Dame High School Greenock from 1975 to 1981.