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Chris Dufton has extensive experience in business operations and client relationship management, currently serving as Business Operations Manager and Client Relationship Manager at ScotPac Business Finance since December 2011. Responsibilities include maintaining high service levels for clients, managing risk, maximizing client retention, conducting field reviews, recommending facility changes, reviewing new business submissions, and supporting team development. Previously, Chris was Remarketing Manager at PCF Bank from August 2004 to August 2011, where responsibilities included remarketing recovered assets, preparing reports, and developing a website for remarketing purposes. Chris holds education from Auckland University of Technology and Rutherford High School.