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Lorri Frederick

President, ClaimsPro at SCM Insurance Services

Lorri Frederick serves as President of ClaimsPro, North America and is responsible for the strategic direction of all aspects of the company.

Lorri has been with ClaimsPro since October 2013, and has been in the insurance industry for 28 years. Previously she served as ClaimsPro’s Executive Vice President, Operations; ClaimsPro’s Chief Operating Officer; and President of ClaimsPro in Canada. Following ClaimsPro’s expansion into the United States, Lorri became President of ClaimsPro, North America in 2020. Lorri is responsible for overseeing operational activities for ClaimsPro throughout the continent, including managing the regional vice presidents, conducting regional operations, interacting with clients, and building teams to meet clients' needs.

Prior to joining ClaimsPro, Lorri served as Senior Vice President, Operations with a major insurance adjusting firm where she oversaw operational activities for a number of divisions including Ontario, Quebec, and Atlantic Canada, as well as working with the departments of Environmental Solutions, The Call Centre, and The National Service Centre. She is a fully-licensed adjuster in Ontario and holds her Honours Bachelor of Arts in Economics.


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