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Kevin Cameron is a seasoned technology professional with extensive experience in IT service management, customer solutions architecture, and operational efficiency. Currently serving as a Senior Customer Solutions Architect at ScienceLogic since November 2021, Kevin has previously held significant roles at the NYC Department of Information Technology & Telecommunications, where responsibilities included overseeing monitoring and event management, managing direct reports, and driving continuous improvement projects. With a background at IBM spanning over 15 years, including roles such as ITSM Senior Architect and Team Lead, Kevin has demonstrated expertise in managing complex technology projects, vendor management, and client satisfaction. Academic credentials include a Bachelor of Science in Computer Science from Rutgers University and an Associate of Science from Ocean County College.