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Dan T. is a senior professional in managed services and customer solutions architecture with extensive experience across various technology organizations. Currently serving as a Senior Customer Solutions Architect at ScienceLogic, Dan T. focuses on enhancing customer experience and optimizing technology environments. Previous roles include Senior Director of Managed Services at NetFabric IT Solutions, where Dan T. built and grew service portfolios, and Director of Managed Services and DevOps at GDT - General Datatech, responsible for ITSM and ITOM platforms. Dan T.'s career highlights include successfully reducing ITOM costs by 28% and defining scalable models for ITSM and ITOM to support significant managed services capacity growth. Educated at Intellisoft Technologies with a diploma in Client/Server Programming, Dan T. has consistently contributed to organizations' operational efficiencies and service delivery excellence throughout a diverse career.