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Jyoti Chopra is an experienced IT professional with a career spanning over two decades in various leadership roles. Currently serving as the IT Business Relationship Manager for Retail and Call Centres at SCI Group Inc since February 2021, Jyoti's previous experience includes roles such as Director of Information Technology at Sakshem IT Solution, Sr. IT Manager at Glaze Trading India Pvt Ltd, and Lead Process Engineer in IT Service Management at STMicroelectronics. Jyoti began as a Programmer at Prabhu Dayal Public School. Jyoti holds multiple advanced degrees, including a Master's degree in Physics from Delhi University and a Master of Computer Applications from Indira Gandhi National Open University, along with a Diploma in Human Resource Management from the Institute of Management Technology, Ghaziabad.