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Kirsty Payne (nee Jordan) is an accomplished digital experience and product leader with extensive expertise in the financial services and healthcare sectors. Currently serving as the Head of Digital Experience Technology at Schroders since March 2023, Kirsty has previously held senior positions, including Head of Digital Channels at Yorkshire Building Society, where leadership encompassed digital product development and user experience across multiple platforms. Additional roles include Digital Product Lead at Spire Healthcare Group plc, Director at Kirsty Jordan Limited, and Head of Digital Delivery at Generali Global Health, contributing to significant digital transformations. With experience as Head of Digital at Bupa and Online Marketing Manager at both CPP Group plc and Macmillan Education, Kirsty possesses a robust background in digital strategy, team leadership, and performance optimization, supported by a BSc in Marketing Management & Politics from Oxford Brookes University.