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Johanna C. is a seasoned IT asset management professional with extensive experience in various roles within the field. Currently serving as a Senior ITAM Analyst at SCC since February 2022, Johanna previously held similar positions at Civica and the BBC, showcasing expertise in software asset management. Johanna's career at the Department for Work and Pensions included roles such as IT Asset Manager and Principal Service Design Manager, contributing to ITIL-compliant service catalogues and managing IT demand. Earlier experiences include serving as Service Governance Manager at Sun Microsystems and overseeing incident management at Shell, where Johanna developed a strong foundation in IT service management and support. Johanna holds a degree in Information Systems from The Manchester Metropolitan University.