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JM Hoskinson, MBA, is a seasoned professional with extensive experience in Salesforce platform management and sales operations. Currently serving as a Senior Salesforce Platform Manager at ScanSource since January 2021, JM has successfully led multiple CRM implementations, optimizing sales processes and improving interdepartmental collaboration while managing a $3 million budget and achieving significant cost savings. Prior roles include Sales Operations Analyst at Gordian, where JM implemented a new onboarding system and enhanced user adoption within a Salesforce environment, and various positions at TD, which involved customer service and performance tracking. JM holds an MBA in Business Analytics from Clemson University and a B.R.E. in Missions from West Coast Baptist College.