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Mathilde Martin-Nouvel currently serves as a Customer Collaboration Manager at Scania Group since March 2023. Prior to this role, Mathilde held positions at ZF Group from June 2017 to April 2023, including Sales Operations Expert & Customer Centricity Leader, focusing on Aftermarket sales operations, enablement, and customer centricity. Mathildeā€™s experience also includes roles such as Sales Operation Manager at Esillor Ltd, where management of a Sales Operation Analyst and KPI oversight were key responsibilities, and positions as a Sales Operation Analyst and Assistant, contributing to process efficiency and data analysis in sales and marketing. Earlier experiences include time with Virginmega.fr and Capgemini Consulting as a Junior Management Controller, as well as customer service roles at Fnac. Mathilde holds multiple degrees from institutions including TBS Education, University of Plymouth, and Edinburgh Napier University, emphasizing a strong background in business and management.