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Melissa Del Burgo is a Senior Customer Success Manager at Scandit, responsible for supporting enterprise accounts through value-driven activities since July 2023. Previously, Melissa held multiple roles at Salesforce from April 2019 to May 2023, including Senior Success Manager and Solution Engineer, where expertise in healthcare and other industries facilitated customer success. At Budokon University, Melissa served as Head of Sales and Operations, managing a team and overseeing operational aspects. Prior experience includes roles at Citrix as a Field Sales Engineer and Technical Analyst, providing technical and pre-sales support across various sectors. Early career contributions included resource development and web management for BICE. Educational qualifications include a Minor in Business Administration and a Minor in French & Francophone Studies from the University of Florida.