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Nicolas Bonheur has a diverse and extensive professional background, primarily focused on operational leadership and customer relations. Since February 2012, Nicolas has held various key positions at Scaleway, including Deputy Chief Operating Officer, Chief Customer Officer, VP Excellence, and VP Internal Affairs, showcasing expertise in enhancing customer experience and operational efficiency. Prior experience includes roles at Online.net, where Nicolas served as Director of Customer Relations, Customer Relationship Manager, Business Project Manager, NOC Team Leader, and Data Center Technician. Earlier in the career, Nicolas worked as a Maintenance Technician at EYEVIS FRANCE and served as a Gendarme at the Gendarmerie Nationale from October 2005 to January 2009.