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Carlos Leonel Ramirez has over 10 years of work experience. In 2008, they began their career at Ericsson as a Customer Network Support Engineer and Network Telecommunications Engineer. In 2017, they founded SyProTec and also worked as an IT Trainer at Instituto Técnico de Capacitación y Productividad, INTECAP. In 2020, they worked as a Network & Security Consultant at IGSS Instituto Guatemalteco de Seguridad Social and as an IoT Software Technical Support at HCL Technologies. In 2021, they worked as an IT Infraestructure Project Manager at Conduent. Currently, they are working as a Cloud Project Manager at Escala 24x7 Inc. and as an IT Trainer at Edutek.

Carlos Leonel Ramirez has a Bachelor's Degree in Electronic Engineering from Universidad de San Carlos de Guatemala, which they obtained from 2001 to 2009. Carlos Leonel then went on to obtain a Postgraduate Degree in Information Technology Project Management from Universidad Galileo in 2014. Lastly, they obtained their Master of Science - MS in Project Management from Universidad Galileo in 2015. In addition, Ramirez has obtained several certifications, including Professional Scrum Master I (PSM I) from Scrum.org in 2023, AWS Partner: Cloud Economics Accreditation and AWS Partner: Sales Accreditation (Business) from Amazon Web Services (AWS) in 2022, Jira Fundamentals Badge from Atlassian in 2022, Learning Azure DevOps from LinkedIn in 2022, Instructor 1 Year of Service from Cisco in 2018, COLEGIACION PROFESIONAL NO. 12219 from COLEGIO DE INGENIEROS DE GUATEMALA in 2013, AWS Certified Solutions Architect - Associate from Amazon Web Services (AWS) in 2022, AWS Certified Cloud Practitioner from Amazon Web Services (AWS) in 2022, Juniper Networks Certified Associate, Junos (JNCIA-Junos) from Juniper Networks in 2021, Project Management Professional (PMP) from Project Management Institute in 2021, CCNA from Cisco in 2020, and Registered Scrum Master from Scrum Inc. in 2022.