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Michael Beaser serves as the Digital Strategy Officer at The Savings Bank Mutual Life Insurance Company of Massachusetts, focusing on enhancing the digital customer experience. With prior experience at Fidelity Investments spanning nearly a decade, Beaser held multiple vice president roles, including Digital Engagement, Digital Service, and Customer Experience, where responsibilities included empowering associates with a digital mindset and developing comprehensive strategies for customer service and digital messaging. Earlier career positions include consulting roles at Deloitte Consulting and Towers Perrin, along with an internship at Amazon.com. Beaser holds an MBA from the MIT Sloan School of Management and a Bachelor of Arts in Mathematics from Tufts University.