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Maria Bäckström has been working in the customer service industry since 2019. Maria began their career at Handelsbanken as a Kundtjänst in 2019 and then moved to SAVR in 2021, where they currently serve as a Team Lead - Customer Experience and a Product Specialist.

Maria Bäckström completed their Ekonomie kandidatexamen (ek.kand.) in Ekonomi from the University of Gävle between 2018 and 2021.