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Lucy Hwang has work experience in various roles and companies. Lucy started their most recent position in 2022 as a Business Intelligence Analyst at Savings United GmbH. Prior to that, they worked at SAP as a T&I Strategic Program Work Student from 2021 to 2022. From 2017 to 2020, they held the role of Strategic Marketing Specialist at VIEWORKS. Before that, they worked as a Performance Marketer at Fast campus from 2015 to 2016.

Lucy Hwang completed their Bachelor of Business Administration degree in the field of study known as "Academic Business Administration" at Ajou University from 2014 to 2016. Later, they pursued a Master of Science degree in Business Informatics at the University of Mannheim from 2020 to 2022. In addition to their formal education, Lucy obtained additional certifications in "Fundamentals of Process Mining" from Udemy in February 2022 and "SQL for Data Science" from Coursera in September 2021.