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Montserrat Martinez is an experienced professional in guest services and management with a diverse background in the hospitality sector. Currently serving as Guest Experience Manager at edyn since May 2023, Montserrat has held various roles including Supervisor at Knight Frank, Duty Manager at Rendall & Rittner, and Senior Purser Officer/International Hostess at Cunard. Additional experience includes positions such as Residential Property Services at CLAIBON PROPERTY SERVICES LIMITED, volunteering during a gap year, Guest Services Manager at DoubleTree by Hilton Tower of London, Operations and Product Executive at Intercruises Shoreside and Port Services, International Hostess at Silversea Cruises, and Guest Relations/International Hostess at Costa Crociere.