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Gena Porter currently serves as a CSR II at SaviLinx, a position held since January 2023. Prior to this role, Gena accumulated substantial experience at State Street, working as a Loan Processor and Pricing Specialist from October 2014 to January 2024, and earlier as a Market Data Analyst from January 2013 to July 2014. Throughout these positions, Gena demonstrated exceptional customer service skills, effective active listening, and a strong attention to detail in fulfilling client requests. Gena's educational background includes studies at Cambridge College/Year Up from 2013 to 2014.