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Lauren (Fitzsimons) Broome holds an MBA in Project Management/Lean Six Sigma from DeSales University and a Bachelor's Degree in English: Professional Writing from Kutztown University of Pennsylvania. Currently serving as Team Lead for Technical Writing at Savana, Inc. since October 2018, Lauren has extensive experience in technical writing, policy creation, and compliance analysis, previously holding roles such as Risk Analyst - Technical Writer and Compliance Analyst at Ocwen Financial Corporation. Prior experience includes positions at GMAC Mortgage, Upper Saucon Township, and multiple freelance writing roles, showcasing a strong background in producing high-quality documentation and managing complex workflows.