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Tomasz Michalak has extensive work experience in the field of sales and customer experience. Tomasz started their career at Satis Vacuum Industries Vertriebs AG as a Service Engineer from November 1999 to July 2001. Tomasz then joined Satisloh Photonics AG as a Field Application Engineer R&D, where they worked from August 2001 to September 2009. After that, Tomasz joined Satisloh and held various roles including Area Sales Director (October 2009 - September 2014), After Sales Business Product Management (October 2014 - December 2015), and Sales Operations Manager EMEA & India (January 2016 - March 2022). Currently, they are serving as the Global Head of Customer Experience at Satisloh since March 2022.

Tomasz Michalak attended the Wroclaw University of Science and Technology from 1988 to 1993. Tomasz obtained a degree in Electrotechnology in 1993.