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Marcelo Castro has over 15 years of experience in IT infrastructure and support roles. Currently serving as an Analista de Infraestrutura II at Saque e Pague since June 2018, Marcelo focuses on maintaining high availability of production environments, ensuring the robustness of information technology infrastructure, and implementing necessary updates. Prior experience includes a position as Analista de Sustentação Pleno at Getnet - Brasil, where responsibilities involved defining functionalities and participating in solution implementations. Earlier roles at Calçados Beira Rio S/A as an Analista de tecnologia and at Paqueta Calcados Ltda. as an Analista de Suporte provided a strong foundation in technical support, incident analysis, and hardware maintenance. Marcelo holds a degree from Universidade do Sul de Santa Catarina, obtained between 2016 and 2020.