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Jack Rong has a total work experience of at least three years. In 2019, they worked as a Frontend Web Developer at EMS Brüel & Kjær. Jack utilized various technologies such as React, Vanilla JavaScript, styled-components, Material-UI, Polymer, and CSS3 to maintain and enhance projects. Jack also obtained Web Accessibility Certificates at WCAG 2.1 AA level for all projects and collaborated with a senior developer on API modifications using Node.js.

In 2020, Jack joined Laputan Software as a Frontend Web Developer for a short period in April to June. Jack then moved on to Sapia.ai, where they worked as a Full Stack Developer from July 2020 to March 2021. Recently, they transitioned to the role of an Integration Team Lead at Sapia.ai starting in April 2021. Further details about their current position are not provided.

Jack Rong holds a master's degree in Commerce and Finance, which they earned from Deakin University between 2014 and 2016. Prior to that, they completed their bachelor's degree in Information Technology at Deakin University from 2010 to 2013. In addition to their academic qualifications, Jack Rong has obtained the AWS Certified Cloud Practitioner certification from Amazon Web Services in January 2022.