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Amanda A. is a seasoned professional with extensive experience in branch operations and customer service. Currently serving as a Sr Specialist, Branch Operations Manager at Santander Bank, N.A. since November 2021, Amanda previously held the position of Customer Service Specialist at The TJX Companies, Inc., where responsibilities included managing merchandise coordination and enhancing customer engagement. Prior experience includes serving as an Administrative Assistant at Marques e Quintão Advogados Associados, providing support to multiple lawyers and managing office procedures. Amanda holds a Bachelor of Laws degree from Faculdade de Ipatinga (FADIPA), obtained in 2019.