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Vicky Adam Akram has a strong background in technical support and application specialization, currently serving as a Technical Support professional at Sansure Biotech Inc. since February 2022. Previously, Vicky worked at PT Sinergi Utama Sejahtera as an Application Specialist, managing integrated systems for molecular testing of infectious diseases and providing user training and troubleshooting. Prior experience includes roles as a Laboratory Assistant at the University of Brawijaya, where Vicky supported various laboratory courses, and as a Research Intern at SIG Laboratory, focusing on laboratory testing for pathogens in food. Vicky holds a Bachelor's degree in Biology from the University of Brawijaya, earned in 2020.