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Federica Bonotto is a seasoned professional with a strong background in quality control and customer service. Currently serving as a Discovery Quality Specialist Consultant and Pre-Sales at Sanmarco Informatica Spa since November 2015, Federica has developed expertise in quality assurance processes. Prior to this role, Federica gained experience in statistical quality control during an internship at Sirmax, where responsibilities included conducting Measurement System Analysis (MSA) in compliance with ISO/TS 16949 standards for the automotive industry. Additionally, Federica has a solid foundation in customer relations, having worked as a waitress at La Scuderia, focused on customer satisfaction and event management, as well as a receptionist at Frassanelle Golf Club. An academic background includes a Laurea breve in statistics and business management from Università degli Studi di Padova, completed in 2015.