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Jennifer Williams is an experienced business professional with over two decades in the machine tool and production industry. Currently serving as Business Controller for US East and Business Process & Technology Quality Manager for Sales Area Americas at Sandvik Coromant, Jennifer demonstrates a proactive approach and exceptional communication skills. In the role of Customer Value Specialist, responsibilities include providing business support for the top 150+ customers in the SAA East Cluster, enhancing customer experience, and promoting services such as Consignment Stock and Demand Planning. Prior experience includes customer service roles at Michigan Heritage Bank and Ingersoll Cutting Tool Company. Jennifer holds a degree in Education from Walled Lake Education Center.