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Adrienne Woodward has extensive experience in customer service and operational leadership within the healthcare industry, currently serving as Vice President of Customer Care at Sandata Technologies since November 2011. Prior roles include Director of Customer Service at Long Island Veterinary Specialists and Vice President of Customer Service at MDNY Health Care, where Adrienne advocated for clients and ensured compliance with service mandates. Additional experience includes managing call center operations at Medfone, Inc., and overseeing customer service and support services at Vytra Health Plans, contributing to staff development and customer satisfaction. Adrienne began a career in health claims supervision at MetLife, building a foundation in claims processing and customer service operations.