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Sharon Whaley has held various roles at San Jose Water. Currently, they are the Director of Customer Service, starting in April 2023. Prior to that, their role was the Corporate Communications Manager. No specific start or end dates are provided for this previous position.

Sharon Whaley has completed a Bachelor of Business Administration (BBA) degree from San Jose State University but the start and end years are not provided. Additionally, they have also attained a Master of Business Administration (MBA) from Santa Clara University's Leavey School of Business, although the specific start and end years are not mentioned.