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Kirsten Madsen has a diverse work experience spanning over several companies. Kirsten currently holds the position of Chief Operating Officer at San Francisco Federal Credit Union since May 2023. Prior to this, they worked at First Republic Bank from an unknown start date to May 2023, where they served as the Director of Corporate Services. In this role, they led the Corporate Services client care team, provided technical and transactional support for business banking clients, and implemented strategies for the future of Corporate Services. Before joining First Republic Bank, Kirsten held various roles at Bank of America. From an unknown start date to 2021, they worked as the Treasury Fulfillment and Service Site Leader, SVP, where they collaborated with different departments to ensure seamless service delivery to large corporate clients. Kirsten also served as the Consumer Market Manager, Senior Vice President from 2011 to 2014, where they oversaw the day-to-day routines of a cross-functional team and drove business growth. Prior to their time at Bank of America, Kirsten had other diverse experiences across various companies from 1994 to 2011.

Kirsten Madsen pursued their undergraduate education at the University of California, Berkeley from 1990 to 1994. During this time, they earned a Bachelor of Arts degree in English with an emphasis on writing and critical thinking. Prior to their college years, they attended San Ramon Valley High School from 1986 to 1990. After completing their undergraduate studies, Kirsten Madsen returned to the University of California, Berkeley to earn a Bachelor's degree, although the specific field of study for this degree is not mentioned.