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Ben Ferrer is an experienced IT professional with a diverse background in desktop support and service desk roles. Currently serving as a Service Desk Analyst at the San Francisco Campus for Jewish Living since February 2023, Ben has held positions such as Field Service Technician at the University of California, San Francisco, and Desktop Support Consultant at Bristol Myers Squibb. Prior experience includes over a decade at CSAA Insurance Group, where Ben worked in various desktop support roles, as well as a tenure as a System Admin at EDS Group. Ben's education includes a Microsoft Certified Professional degree from Unitek College.