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Saadia Khalid is an experienced Salesforce Administrator currently working at San Diego Workforce Partnership since June 2022, serving as the subject matter expert for approximately 150 users. Prior to this role, Saadia held various positions as a Salesforce Administrator at Claris Health and Iskashitaa Refugee Network, where Saadia developed a Salesforce community for survey submissions and configured Volunteers for Salesforce to enhance volunteer management. As a Salesforce Trainer at NONPROFIT VILLAGE CENTER INC, Saadia created a targeted training plan for end users. Saadia's earlier career included educational roles in teaching assistance and substitute teaching, coupled with significant experience in quality assurance and process improvement at Teradata, achieving CMM Level 5 in Pakistan. Saadia holds a Bachelor of Science in Computer Science from the National University of Computer and Emerging Sciences and is a Salesforce Certified Professional through Trailhead.