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Arun Sasi is an experienced professional in technical support and sales, currently serving as Assistant Manager Technical Support at Samsotech International since February 2013, with prior roles as Senior Support Engineer and Technical Sales Engineer. Before joining Samsotech, Arun worked as a Presales Engineer at Nortech Infonet Pvt Ltd from March 2010 to September 2012, where responsibilities included analyzing customer requirements, managing client relations, and conducting sales demonstrations. Arun holds an MBA in Information Technology Management from March 2016 to March 2018 and a Bachelor of Engineering in Electronics and Communications Engineering, completed in 2010.