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Dea Lievano Woolrich started at IEH in 2016 as the Associate Director of Technical Services. Ms. Woolrich earned her B.S. in Food Science from the Monterrey Institute of Technology and Higher Education. Dea has 20 years of experience in food processing facilities, where she worked multiple positions in the Production, R&D and Quality Assurance Departments. Ms. Woolrich has some dairy experience, and nearly 15 years of experience overseeing multi-facility operations with refrigerated and frozen prepared foods under FDA and USDA jurisdiction, where she developed Food Safety Systems and Programs from scratch -including multiple HACCP Plans- as well as established a team of 19 employees in the QA Department. Since joining IEH, she has focused on performing facility assessments, developing EMPs and pre-requisite programs, and training client employees on proper aseptic technique, basic cGMPs, Sanitation procedures, root cause analysis and corrective actions. She is fully bilingual in Spanish and very comfortable working in processing environments. Prior to IEH, Woolrich worked at Chipotle as the supplier-facing Quality Assurance Manager. At Chipotle, Woolrich was responsible for assessing new and current suppliers, enforcing company quality standards through continuous improvement programs working with vendors, Operations, Training and Supply Chain teams, investigating and resolving food quality issues by working with restaurants and suppliers, supporting the Crisis Management Team, as well as the Culinary Development Team by setting and documenting processing and quality standards for new and improved items. Woolrich is highly skilled at ensuring food quality standards, documentation, training, and operations.