Maria Bolshakova has a diverse work experience spanning multiple roles and industries. Maria is currently the Director of Product Management at Samokat, a position they have held since November 2022. Prior to that, they worked as a Senior Product Manager at Samokat from April to October 2022.
Before joining Samokat, Maria worked as a Product Manager at Buyk, where they developed and launched an asset management product for a real-time retail service. Buyk was a successful ultrafast grocery delivery service in New York and Chicago until March 2022.
Maria also has experience as a Product Manager and Head of Content at Kaspersky, where they managed various product and content-related responsibilities. Maria developed and implemented a support funnel from scratch, decreasing customer requests by 13-15% in multiple countries. Maria also developed and implemented monetization scenarios for the support website.
Additionally, Maria served as a Knowledge Management Group Manager at Kaspersky, where they determined and led the company's internal Knowledge Base content strategy. Maria engaged with end-users and stakeholders to identify their needs and ensure a vibrant user experience.
Early in their career, Maria worked as an Education Specialist at Kaspersky, where they developed instructional videos for B2C products and collaborated with the web-design group.
Prior to their roles at Kaspersky, Maria worked as an IT Training Specialist at Ernst & Young, where they developed and conducted IT trainings in multiple languages.
Overall, Maria Bolshakova has extensive experience in product management, content strategy, knowledge management, and training.
Maria Bolshakova attended Moscow Aviation Institute (National Research University) from 2002 to 2008, where they earned a Specialist degree in Computer Engineering.
In terms of additional certifications, Maria obtained a UX Certification from Nielsen Norman Group in September 2014. In June 2015, they received a certification in Risk Management from Head Made Systems. Maria also completed educational programs design at the British Higher School of Art and Design in January 2016. Additionally, they obtained certifications in Content Marketing from the Британская Высшая Школа Дизайна in January 2018 and in Product Ownership from the British Higher School of Art and Design in December 2019. Maria'smost recent certification, obtained in 2021, is in "Cимулятор GoPractice: управление продуктом" from GoPractice, Inc.
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