Lorie W. is an experienced IT Service Management Process Manager at Sammons Financial Group Companies, where responsibilities include the development and continuous improvement of ITSM processes since November 2020. Prior to this role, Lorie W. held various positions at Allstate from August 2006 to November 2020, including Lead Consultant in Information Technology Service Management, Systems Analyst with a focus on architectural design readiness, and Enterprise Problem Management Lead Consultant. Lorie W. has a Master's Degree in Organizational Behavior from Benedictine University and a Bachelor's Degree in Journalism/Public Relations from Roosevelt University.
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